Community Manager

Full time/ Location: Sofia, BG

Founded in early 2017, WebPros brings together some widely used web hosting, billing automation, infrastructure, server management and online marketing software solutions. Constantly adding new brands and products to its portfolio, in its current formula, WebPros comprises Plesk, cPanel, Nixstats, SolusVM, WHMCS, XOVI and koality. Overall, we power more than 85 million websites on more than 900,000 servers worldwide.

Our global team is made up of 600+ tech-loving professionals with offices around the globe. You will join a dynamic and fast-paced environment and work with cross-functional teams to design, build and roll-out products that deliver the company’s vision and strategy.

WE OFFER AN EXCITING ROLE WITH DIVERSE RESPONSIBILITIES

Engage the Webhosting community. Being advocates of the brand help to establish a personal connection between the Product Team and users/experts.
A big part of the Community Manager’s role is listening to and understanding their audiences’ problems and doubts. By understanding their concerns, tailored content can be adapted to answer their questions and clarify a certain topic.
CMs create content on behalf of the brand to give more insights to the customers about products and their functions or shed more light on the benefits of using the product or service.
A community manager posts as a brand ambassador under their account. In this way, they work on developing a community by participating in discussions, finding new customers, and listening to the current ones.
Even if the Community Manager can be more visible than the other team members, he/she still should be a team player to involve and meet people from the product team and users to make the work more efficient.
Capability to catch community attention and lead a discussion on forum/community.

WE NEED YOUR SKILLS AND EXPERTISE

Language Skills – Intermediate or above.

Requirements:

Fluent English (Perfect Reading and Writing skills)
3-5 years of experience in a Community Manager role
Technical background (ideally in the Webhosting domain)
Knowledge of Webhosting domain, or an ability/skill to fastly dig into the topic, understand it, being able to participate in a discussion regarding the topic
Experience in Forum/Community administration

Desirable/optional:

other languages (German, Spanish)
experience with the xenForo forum engine

WE CARE FOR A UNIQUE WORKING ENVIRONMENT

Spirited, intelligent, quirky, friendly, adventurous – employees have been called all of these things, but with our varied skill sets and personalities, we defy labels.
We are a tight-knit team that constantly challenges and encourages one another. Best of all, we sincerely believe in the value of the work that we do. And with 20 years under our belts — we’re not looking to slow down anytime soon.
Enjoy full integration from day one and continuous feedback.
Work with a cool team and enjoy an open-door policy on all levels

Have we caught your interest?

Please send us your complete application via the link below.

For us to be able to collect and process your personal data, please read and accept our Job Applicant Data Policy. You can also read about our recruiting process and how we stay GDPR compliant. Get more information on our Privacy Policy here.

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We need your skills and expertise

Plesk is the leading WebOps platform and hosting control panel that supports operations for over 11 million websites, 19 million mailboxes and 400,000 servers. Our customers are developers, designers, agencies, IT administrators and hosters.

Our Mission

We strive to provide a more secure and efficient platform to help web professionals and hosting companies automate and manage their projects and infrastructure, allowing them to focus on growth.

Community Manager